Other Policies

Here you will find important information about some of our other policies.

In special circumstances a co-signature may be required. If this or another Financial Policy is signed by another person, that co-signature remains in effect until cancelled in writing. If written cancellation is received, it becomes effective with any subsequent charges.

Prescription Refills

  • As a courtesy to all patients, requests for prescription refills are filled at your annual visit. If you need your prescription refilled, have your pharmacy fax us a request – (972) 473-2077. You will need to have your prescription information available for the pharmacy.
  • Refills must be called in at least 48 hours in advance to avoid interruption in your care. Routine prescriptions are not considered an emergency and generally will not be refilled after normal business hours, by our on call physician, on weekends, or on National Holidays.

Workers Compensation
We do not accept new patients for workers compensation claims. We require written approval/authorization by your employer and/or worker’s compensation carrier prior to your visit. If your claim is denied, you will be responsible.

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